Very Poor Service

Very poor service, After lodging my claim on 29 July 2019 I was requested to take my car for an assessment. I got to their panel beaters and there were no assessors to help me. I requested them to book my car with someone else, this took them almost 2 weeks to do. On the day that i was finally helped with the assessment, i received an email stating that my claim is rejected and my policy cancelled due to me not taking the car for an assessment. I final got a hold of their office after trying to phone for almost 2 hours. Apparently it was a system error, i am yet to hear any update on my claim. and when i phone the person handling my claim is not available, and still no updates.

Due to the lack of service from their side I am cancelling my policy and Miway will never get any business from me again