bF
brent F

1 reviews | Active since Mar 2009

08 Jul 2015, 10:55

Very Poor Service

The service provided by the staff employed at Miway is very poor. I was involved in an accident which was not my fault in May 2015. I then followed the normal process of registering a claim. This 2 was a problem I has to call them back to find out if my claim was approved or not?. Logged a complaint on there website and 2day I still havent received a call back. Then received an email from their recovery department (02.06.15) 2 inform me that Miway will start the process of recovering the funds from the 3rd party (Putco). I've sent emails &amp

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Jul 2015, 11:14
Official
Hello golf1,

Please accept our sincere apology for the lack of service you experienced! Motlatsi has since called to discuss your concerns with you in more detail and he has also explained the recovery process. Please don't hesitate to give us a call if you need any further assistance!

Kind regards,
The MiWay Team