NR
Niran R

1 reviews | Active since Jul 2022

04 Sept 2026, 09:20

Very poor response and follow up to my claim

Very poor response and follow up to my claim. Claim was approved but not sent to panel beater for a week. Only sent to panel beater as I kept following up with them. Their claims query line does not work. The only 2 persons that went above and beyond are Jermaine Gounden and Kwena Papole who actually resolved my issue and understood the issue

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Sept 2026, 09:22
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team