LK
Lebohang K
1 reviews | Active since Oct 2023
03 Nov 2023, 11:01
Very poor Customer Service
Good morning Onalenna (Miway),
I hope you can see the level of service (ignorance) that I get from your colleague (Jessica), we are in this mess today because of her.
The Eazi pannel beaters just phoned me now they are waiting for your towing vehicle to pickup the car.
Onalenna please allow me to go get my car tomorrow if I don’t get any response by 15h00 today?
I am very disappointed, you don’t take people serious.
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MiWay Insurance's replyOfficial
03 Nov 2023, 11:08We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Nov 2023, 11:08
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team