Very Impressive

Today at 9:30am I went to the Miway website and clicked a call me back option. Immediately after literaly 2 seconds my phone started ringing and it was Reagan from Miway returning my callback. Well done \Another reason why I am still with Miway after all these years.""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858330;464;13;2;0;1;0;0;2;15/06/03 15:25;215;NULL;15/06/03 13:37;15/06/03 11:50;PG Glass fails to deliver shower glass;;Gift at Edenvale and Lucy at HO;***;PG Glass Edenvale measured my new showers glass, after paying them the full amount they never delivered. When following up i was told they are waiting for the glass, then no show for a week. Then the next excuse was they waiting for the brackets. I eventually phoned HO. They told me that the branch never processed the order, They took control of the situation but in all it is 6 weeks later and i still don't have shower glass installed going for 7 weeks now. It is promise after promise from both branch and head office. No feedback is given only when you phone them they have another excuse ready but no solution. I have never came across such poor service if you can call it service at all ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;596869;793962;16;2;0;1;0;0;2;15/06/03 19:57;215;NULL;15/06/03 17:56;15/06/03 16:22;5mbps for 10mbps price;***;company;***;No1. I have been on 4mbps home uncapped for almost a year and have ever only got 3.5mbps. NOT 4.<br> No2. I have requested to be upgraded to 10mbps to be *****ed less in the hopes of getting 8or9mbps for 10mbps price. Instead of 3.5 for R750<br> I AM GETTING 5. MAX EVER. The technician said my line is joined and might be part of the reason why the exchange can only sync with my router at 6mbps but thats okay because they will only charge me for 6. <br> The other house IN MY YARD is getting 7-8mbps!!!!!!<br> <br> The tech BEFORE him said he would come do the upgrade and install a new cable. (BOTH of which NEVER happened) So after a week I scheduled the upgrade with the telkom shop. which brought the (sync xchange at 6) tech to phone me and also give me empty promises just like the tech before.<br> So why cant the techs come on saturday like we AGREED to and come and TRY to sort out the problem? No no, all I get is a sms to say that its been resolved !!<br> <br> DOES the matter sound resolved???<br> <br> The lady at the telkom shop says to me that its UP TO 10MBPS. So 5 is what I must be happy with??? HUH!!! <br> Here pay for a bmw but we will give you a tata and USELESS customer service!!! ***!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;859094;345;5;2;0;1;0;0;2;15/06/05 10:48;215;NULL;15/06/05 8:58;15/06/05 7:13;Sun City staff lies about refund;***;Charmaine Ndlovu;***;On 7 May 2015 I cancelled a 2 bookings for 4 Jan to 8 Jan 2016. The lady who assisted me [Duniswa]confirmed there is no penalty as I am cancelling way in advance and the repayment will be done within two weeks. They will pay the money into the account from which the payment was made. I followed up on my repayment 10 days later and was told I did not submit the necessary documents. On the same day [18/05/2015] I sent the forms. I informed the lady [Ellen Leong] that I expect my refund to get preference as I have already waited almost two weeks. However on Firday 29 May 2015 Charmaine Ndlovu confirmed telephonically my payment will be made on monday 1 June 2015. I sent her an email on 2 June just to confirm and after not hearing from her I phoned her the afternoon of 2 June 2015. She told me it was done on 2 June 2015 and I can check my bank statement the next day. I thanked her and said its fine I will check on friday as I am with FNB and I know they are Standard Bank so I need to give it some time. This morning 5 June nothing reflected in my account. I phoned Charmaine and after arguments both sides she sends me proof my money was paid today. That means I was **** to.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;727356;357;16;2;1;1;5;3;5;15/06/05 12:32;215;1;15/06/05 10:47;15/06/05 8:57;Cancelled Contract Never Cancelled;8,40E+12;Call Centre Agents;***;Contract came to an end, call centre agent offered a contract where I get R100 airtime AND BIS. 1st month came and no BIS phoned vadacom and they said they can't give BIS on that contract. I argued with them and said that that is not what was promised to me. They said they can cancel the contract which I did. Now 4-5 months down the line I am being contacted at 07H30 to say that I owe money on that contract and that i Have to pay either R258 on top of the outstanding balance to re-activate it or R6000 to cancel it when I clearly cancelled it 4-5 months ago. Please South Africa do not use Vodacom, they have gotten filthy rich by robbing hard working everyday people of their money and clearly will brake the consumer law to continue to do so.<br> I will be taking legal action.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;518003;848406;11;2;0;1;0;0;2;15/06/05 14:35;215;NULL;15/06/05 12:54;15/06/05 11:00;Charged for a wrong trip ;8,00E+12;Sifiso;***;Yesterday evening around 2000hrs I requested an Uber cab.<br> I was at 9 Healey ave in Lambton, Germiston my destination being my home Kempton park (23 northrand road), thats a 26.5km trip.<br> <br> The driver who picked me up Sifiso's phone battery apparently gave way and since he didn't have a charger with him we left Germiston with the status on my Uber showing him still stuck in one place, the place he picked me up until we got to Kempton park it still had not moved and his comment was because his phone was off thats it hadn't moved.<br> <br> In Kempton park we met some other Uber drivers, Sifiso left his phone with them while it was being charged and he went to drop me home.<br> <br> When i got home instead of getting my receipt i soon realized that the status had changed instead of asking me to rate my trip the taxi was still moving i immediately called the driver but he wouldn't tell me why it was like that.<br> <br> Finally, when my invoice came i contacted Uber but until now i have not had a reply.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;673200;33;1;2;0;1;0;0;2;15/06/08 10:18;215;NULL;15/06/08 8:39;15/06/08 6:43;FNB BANKING CHARGES !!!;9,21E+12;FNB;***;Fnb charged me R505 for banking fees on a normal gold checque account <br> <br> I will not advise any person to bank with fnb as I am going to cancel my account today after I deposit R500 and baught stuff at spar the put me in a minus of R470 for what banking fees of R500 greedy greedy greedy fnb ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;859725;357;16;2;0;1;0;0;2;15/06/09 11:17;215;NULL;15/06/08 9:35;15/06/08 7:42;Bad service;9,01E+12;Repairs Centre;***;I sent my phone in for repairs on the 16th of MAy . i recieved a call saying that i need to pay R2000 for a damaged screen, when i handed in my phone the screen was not cracked and they claim it is on the job card if you see attached it says nothing about a cracked screen.<br> <br> i need this issue to be resolved ASAP and also i spoke to 2 ladies who said they would call back and never i am still awaiting the Manager to call me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;287979;33;1;2;0;1;0;0;2;15/06/08 13:33;215;NULL;15/06/08 11:45;15/06/08 9:58;banking fees;6,81E+12;;***;I'm so disappointed in fnb.I moved my accounts to another bank because of poor service delivery of fnb but were very disappointed with their service - so I went back to fnb. just to find out I owe them R 2000 in bank fees which I received no communication about. No statements or any sms's nothing....Why didn't they inform me about the old account status??? why did they not let me reopen my old account????No they will deduct the money from my new account. What I received was an sms told me they are going to close this account.I'v e already switch my debit orders and my salary....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;360739;793962;16;2;0;1;0;0;2;15/06/08 17:14;215;NULL;15/06/08 15:32;15/06/08 13:39;No Feedback about My account Query Ref SM112793;7,91E+12;Didi Guma;***;I have not received a response from Telkom about my Account problem Ref SM112793. I have been billed for two accounts whereas I have one account with them. Everytime I call in the promise to get back to me and they never get back to me. This will the second month with this problem.<br> <br> Now I can not receive calsl or sms form other networks, my number does not exist but I can make calls.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;236114;140;14;5;0;1;0;0;5;15/06/09 9:45;215;NULL;15/06/06 22:20;15/06/09 6:10;Great Service;;JP Swart;;On Saturday 6/6/2015 I realize that I had not bought nappies for my baby. I was on my way to a 24hr pharmacy just off the Tyger Valley turn off. I remembered PnP Parrow family store trades 24hr. So I called them. the connection was bad but the young lady managed to take my number and got the manager to call me back. As I approached the pharmacy the manager called me back. I explained where I was and needed directions to his store. He didn't hesitate and quickly guided me along the N1 as I drove pass every turn off until I was two roads away from his store. To my surprise standing outside the store was the manager who I spoke to on my cell. I introduce myself to him and said it was no problem. To save even more time for me he had the Nappies at his cigarette counter for me to purchase.<br> <br> I would to say thank you to the young lady (who I have forgotten her name) and to JP Swart the Manager on duty for guiding me to this store and having the product ready for purchase.<br> <br> You guys saved me,<br> <br> Thank you<br> Rustim Moerat<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;860296;724;14;2;0;1;0;0;2;15/06/09 14:12;215;NULL;15/06/09 12:27;15/06/09 10:37;My mobile number used to open the account;6,91E+12;Ackermans;***;I've been getting sms, phone calls from Ackermans for Mrs Abrahams account which i don't know her. I've tried to explain to all the callers from Ackermans and now I'm getting sms from attorneys to be notified that they are going to take legal actions against me. I getting the threatening sms concerning this account that does not belong to me and the owner she is in peace. I've been using my mobile number since 2007 i don't know why they cannot send Mrs Abrahams registered mail to his address. Is been 2yrs struggling with this issue for Ackermans.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;861236;67;21;2;0;1;0;0;2;15/06/11 13:36;215;NULL;15/06/11 11:47;15/06/11 10:01;Still waiting for payout;4,90E+12;Doug;***;My late friend passed away in Feb this year,all documents were submitted, by end of march.His employer at the time has told me all documents are in with the intermediary, and i am the beneficiary.<br> I was told payment will be paid on the 1st June. Nothing was Paid.After following up,we find out the the documents were NEVER SUBMITTED!!!. And then i get told it will be this week 8 june for payout.STILL NOTHING!!! .I phoned the call centre this morning 10 june and they are still WAITING FOR OUTSTANDING DOCUMENTS!!!,but get told all the time that payments are in the qeue.<br> Old mutual are collecting all the ****** interest on this TOO!!!!!Will they pay the beneficiary the interest too? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;862354;704391;9;5;0;1;0;0;5;15/06/15 15:53;215;NULL;15/06/15 14:12;15/06/15 12:18;Excellent Service;9,21E+12;Zandile;***;I have received excellent and speedy service ftom Miway with regards to my premium and updating my profile. I am highly impressed and satisfied with the service. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863003;688497;9;2;0;1;0;0;2;15/06/17 16:28;215;5;15/06/17 14:24;15/06/17 12:53;REF***9;OUR REf YEP140 Your Ref ***9;Ettiene Springbok/Howard Bell/Donovan Petersen;***;We signed a release on 30/03/2015 with Mutual and Federal Cape Town. After 25 days we followed the payment up with Donovan Petersen who assured us that the payment was requested from the payment team. A week later we contacted M&F cape town again and we were advised that the payment was not even requested yet. During the following month Donovan advised us that Howard Bell(TM)was sorting it after a technical problem on M&F IT system and that the IT Team is resolving it. In a last attempt we contacted Etienne Springbok who assured us that payment would reflect in our account within 72 Hours. NOW a week later we phoned Etienne again but was informed that he is in a meeting and must urgently email him . After 14H00 we called Etienne again and was busy and will look into the matter. THIS IS TOTALLY unacceptable!! We are now forced to issue Summons tomorrow Morning;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;400089;529;9;2;0;0;0;0;2;15/06/22 11:29;215;NULL;15/06/22 9:33;15/06/22 7:54;Where were they when I needed them;***;Call Centre ;***;My electricity was tripping yesterday. I called First For Woman to log a call. I was given a reference number and contact details for the supplier 24fix. This call was logged at 3pm. <br> At 5pm with no feedback I called 24fix call centre and the agents answer the phone but do not speak and you can here them in the back ground. After 5 attempts (lots of airtime) while holding and then it seems like no one answers the call I gave up. <br> This morning at 5.30am I receive a call from the electrician asking if he can come out. I was still sleeping. Where was there service 15 hrs ago and why was 24fix picking up the call but not answering. <br> Terrible terrible service. I hate to think what would happen if it is a life or death situation ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;864914;202;9;2;0;1;0;0;2;15/06/23 13:09;215;5;15/06/23 11:24;15/06/23 9:34;Waive additional excess;***;;***;I have a policy with Hollard but have recently been quoted for a less premium (Quote - *** 03/06/2015). I tried to move to the new quoted policy only to be told that I took it with a brokerage and have to cancel this policy and start a new one.I don't have a problem with that even though I'm gonna loose out on the No Claims bonus. The problem is that they can't waive the clause of additional excess should I have an accident in the first year of the policy. I'm not changing insurance companies and feel that the clause is unfair on me cause I'm staying with Hollard.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;597697;793962;16;2;0;1;0;0;2;15/06/24 8:33;215;NULL;15/06/24 6:42;15/06/24 4:58;Telkom adds unauthorised contracts to accounts!!!;6,61E+12;Store manager;***;The I D I O T S at telkom added a CONTRACT to my account, that i was unaware of.I did noy ask/wanted any othe contract, i also did not sign up for additional contracts.I have battled for weeks to get thsam to fix my account but they refuse to help.I hold the management of Woodlands PTA East accountable for this, as i took my contract out with them.The charge me an extra R550 per month, and i dont even know what it is for, spend days on 10210, talking to asholes that don't know how to do their work, tried every channel in telkom but they are to stupid to sort out their problem.I refused to pay for this additional contract and they just discontinued my service for the last month, and i refuse to pay for last month, because i did not get any service from them.<br> <br> I want to cancel my contract with them, as they are *********, *****ing money from public this way.<br> <br> Woodlands telkom, pls phone me, as you refuse to answer your phones even..or i will open a case of ***** agaist you at Garstfontein Police staion.I have spoken to the police and showed them the proof and they suggest i open a ******** docket, to investigate Woodlands ******** practices.CONTACT ME ASAP!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;565358;359;20;2;0;1;0;0;2;15/06/24 15:10;215;NULL;15/06/24 13:29;15/06/24 11:35;No service;Kevinb;Manager and staff;***;Had to flipen wait over 10 minutes for food and this is in lunch hour ..<br> Manager and staff saw how up set I was . But manager and staff rather discuss staff .****ed up service kfc;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;865605;704391;9;5;0;1;0;0;5;15/06/24 16:42;215;NULL;15/06/24 14:59;15/06/24 13:07;online register;***;andrew kekana;***;Good service personel;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;670974;23;1;2;0;1;0;0;2;15/06/25 12:41;215;NULL;15/06/25 10:34;15/06/25 9:06;WAITING OVER A MONTH FOR OUR MONEY BACK FROM *****;8,91E+12;***** department;***;My husbands standard bank card was copied and someone drew a lot of the money out of his account! he called the ***** department and got a case number etc and we were told within 6 days we should receive our money back. we heard nothing from their side for approx. 2-3 weeks but kept calling the ***** department where we hardly ever got through. eventually Neo calls back to say my husband needs to take his bank card to the greenstone branch and he will get it from the tellers there. 5 days later he calls back to find out what is happening only to be told that he should not have given the branch his card but he should have made a copy and faxed it to them which he was never informed to do!!! now we have to go get his card from the bank to do this. we both work full time and need that money back as we do noy have an abundance of money to go without that amount!!! disgusting service and we will be changing banks!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;95296;33;1;2;1;1;5;3;5;15/06/25 12:52;215;2;15/06/25 10:37;15/06/25 9:17;Device Debit Order ;8,51E+12;;***;Over the past 5 years I have had 4 devices from FNB. With each device i have requested that the debit order be on the 1st of each month. I have had to call to make this request the 2nd time each time. This is my 4th device, during the application the lady I spoke to assured me that my first debit order will take place on the 1st, it took place on the 25th, I called and spoke to another lady and requested that the debit order must take place on the first, again this morning there was a debit order. Can you people just get this right. This would be the third time now that I am asking for the debit order to take place on the first. You dont need to call me, just email me a confirmation that this will not happen again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;74402;33;1;2;0;1;0;0;2;15/06/25 12:56;215;NULL;15/06/25 11:15;15/06/25 9:21;Deceased Estate;5,60E+12;;***;Is there anybody in FNB that can provide me with the correct email, telephone number, postal / physical address of your National Deceased Estates Department. <br> I have send documents through FNB in house mail to Gezina branch nobody has received it. I have spoken to hundreds of people on the telephone just to be put to somebody else, nobody knows. I send an email to [Email Removed] nobody has answered. Please help! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;179830;23;1;2;0;1;0;0;2;15/06/25 14:21;215;NULL;15/06/25 12:13;15/06/25 10:46;Closed Home loan application without notice/reason;7,91E+12;;***;Standard bank home loans just closed my application due to the fact that they couldn't get through to my wife's employer to confirm employment. She works for a well known company, Brandhouse Beverages.<br> <br> Apparently their rule states that if they can't get through on a third attempt, then they close the application without notifying the client. And that after I compiled supporting docs of 98 pages for this application.<br> <br> I phoned weekly since 05 June after I found out that this was the cause of the delay and even directed Standard Bank to the company website. Very easy to get through and get this confirmation done.<br> <br> Every time I followed up, the situation was still the same. I got transferred to a supervisor who said that he will take this further and re-open the application but when I followed up today the application was closed.<br> <br> This is for a second bond on my property because we want to build, else I would have taken my business elsewhere.<br> <br> It seems they are not competent to get a correct number and make a simple phone call. They also wouldn't accept the phone number I gave them as it is something they have to get themselves.<br> <br> Really really frustrated with this at the moment!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;427296;33;1;2;0;1;0;0;2;15/06/26 14:11;215;NULL;15/06/26 12:26;15/06/26 10:36;Everyone at FNB is an absolute ***********;***;Thayi Mkhombo, Lebo Thabani, Alice, Arthur, Karen, Zameer;***;I have now spoken to everyone at FNB and they are all *********** and completely unwilling to assist. I have been trying to locate payments made in May already from Nedbank to our FNB account. Nedbank has gone and already checked with Bankserve and everything is clear on their side. Meanwhile, FNB refuses to lift a finger to assist us. Everyone tells me to do this and that but nobody has actually taken ownership of our problem and attempted to help us as per your slogan. Do we need to forgo R100000 because FNB is ***********? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;867822;793962;16;2;0;1;0;0;2;15/06/30 19:35;215;5;15/06/30 16:45;15/06/30 16:00;*****(False Advertising);8,10E+12;Dont know didnt say;***;I purchased a 36 month Contract, 15GB Per Month on Telkoms LTE service with Modem for R499.<br> <br> I needed to upgrade my contract as i was using more than 15Gb and being forced to top up, which was proving more expensive at Telkoms top up Prices....So i phoned customer care and asked them if i could upgrade my contract to the 50Gb package at R699 per month, the lady said YES SURE, its called an UPWARD MIGRATION,<br> so i in turn asked will i be penalized for doing this and she assured me NO!!!!! as it was an UPWARD MIGRATION. Only DOWNWARD MIGRATIONS are affected, she then said i need to go to a Telkom outlet,<br> which i did...TWO, (2) WHOLE HOURS of sitting with three people in front of me before me and eventually i was seen too by who knows his name...he asked me what i was their for, i rep**** to MIGRATE MY CONTRACT UPWARD TO 50GB Per month for R699 from exsisting Contract that i have been using for about a Year. he said its not worth it its going to cost me lots of money, so i laughed and said with my printed copy of Telkoms TERMS AND CONDITIONS, no only downwards i will pay and he said look on the Computer screen, their it said to MIGRATE UPWARDS...BALANCE DUE R2600... I had to LEAVE!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;727741;793962;16;2;0;1;0;0;2;15/07/01 10:33;215;NULL;15/07/01 8:29;15/07/01 6:58;Billing Errors debited to my Bank Account;***;;***;I have a Telkom mobile contract that costs me a fixed R297 per month (opened it on the 1st October 2014). Included in the contract amount is a FREE telkom to telkom free calls for 12 months. For the past 2 months I have been getting consistently incorrect invoices that contain extra charges for this supposedly free service.<br> This started in April, instead of my invoice reflecting R297 as payable, the amount was R597 which included a R300 charge for Telkom to Telkom free calls (I am supposed to be getting this for free). I called them to query this and it was resolved, the charges were reversed because they were an error and my account was debited with the correct amount (R297).<br> My recent invoice is R446 and include a R150 charge for Telkom to Telkom free calls again. I called to query this again, this time I only got a case number and my account was still debited with the wrong amount.<br> I am so infuriated I with all this nonsense, I can't keep wondering how much is telkom going to rob me for this time, this really makes me so angry I am considering cancelling my contract.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;132475;33;1;2;0;1;0;0;2;15/07/01 15:34;215;NULL;15/07/01 13:45;15/07/01 11:59;New Account;8,31E+12;;***;I have a cheque account with FNB and with that the bank offered a savings account for free. I opened a saving account which i used for a while but stopped, after sometime i noticed the had closed the account. It never bothered me since i was not using the account. I have been trying to apply for a credit card for some time but i was declined and told to speak to ITC. I have pulled up my report several times, which has no issues. I recently tried to apply for a device and the consultant told me she couldn't do a credit check because i was listed under Credit List Risk 3. She had to log a complaint with credit and risk to determine why, she was told its because i owe them something like 300za from the savings account that has been closed for 2-3 years. No communication was sent to me with regards to this money. I receive my statements via email and i have all the communication from FNB beside this savings account and the money i supposedly owe. I have been running back and forth with the call center with no way forward. Hopefully this will get someone's attention and get me answers.<br> <br> Regards<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;861938;893260;16;2;0;1;0;0;2;15/07/23 10:47;215;4;15/07/02 9:00;15/07/02 7:12;Overcharge on a Capped account + MTN uncontactable;8,31E+12;;***;I recently upgrade my contract and set a usage limit of R1 over my allocated bundle. I was confidently informed that I can just load airtime/data and use it as Prepaid when/if the limit is reached. This sounded fantastic!<br> <br> 2 Weeks into the contract I receive a SMS stating my account has been suspend! Now I was charge R1200 over my subscription on R289! I went into my nearest MTN branch in Canal Walk and they simply said it is my problem the account is self-managed and if I want to take it further I must return to the consultant that done the upgrade. So I must go back and try find the consultant.. Seriously, is this what is called service. <br> <br> I have tried calling MTN directly at least 25 times since and I just get cut off EVERY time. I have sent several mails and still absolutely nothing! I have been with MTN for many years and accepted many of their flaws but this is ridiculous. I have a good mind to cancel all my contracts with them and Port to a better service provider.<br> <br> I am extremely interested to see if I will get any feedback and assistance from this post;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;362850;23;1;2;1;1;5;3;5;15/07/02 11:07;215;2;15/07/02 9:18;15/07/02 7:32;STANDARD BANK ONLINE SECURITY RISK!;7,01E+12;ONLINE BANKING;***;My cellphone number is incorrectly linked to one of their other customers online profile. I have been trying to get this rectified for more than 18 months. I phoned, have gone to branches, have reference numbers but NO joy. I can see every transaction that goes through on their account. I get all their otp's on my phone. I can see when they log on, the beneficiaries created and what they pay out or get into the account. It is not only a HUGE frustration for me, it is a major security risk for the other person. And then the banks throw their hands in the air and plead innocence when money gets ****** out of accounts. Standard Bank obviously does not care much about their customers online security...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;755088;1132;5;2;1;1;5;3;5;15/07/06 11:24;215;2;15/07/02 9:47;15/07/02 7:49;Too good to contact me!!!;n/a;Who knows;***;I complained weeks ago about pathetic, miserable service and to date I have had no response at all.<br> Brilliant customer service, but then again I suppose I cant expect someone to actually do some work!!!<br> <br> Pathetic;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;443489;793962;16;2;0;1;0;0;2;15/07/03 12:43;215;NULL;15/07/03 10:58;15/07/03 9:08;ADSL down for nearly a month - no one cares;117CNK100615;Asive - Team Leader;***;I logged a fault on the 10th of June as my ADSL was slow. I pay for a 4MB line, but only get between 0.3 and 1.5MB. I followed up after a few days and was told that there was an area fault - they were upgrading the exchange. I waited. I called Telkom last week (22 June) and was told the fault would be resolved by Wednesday. It wasn't. I called again on Friday (26 June) and was told by Tania that the area fault had been closed and that she would escalate my issue and set a technician out to me (ref 701371). I heard nothing. I called yesterday (Thursday, 02 July) and held on for 35 minutes while waiting to speak to a Team Leader. I got cut off. I lost my temper and insisted on being put through directly to a supervisor. I was put through to Asive, who was very concerned, took my number, promised to re-create my service and get a technician out to reset my port. I held on for another 29 minutes while she did all of this....and was then cut off. No one called back. No technician has materialised. My service is still slow (0.5MB today). If Telkom really doesn't want my business, I wish they would just say so instead of leading me on with false promises. At least call!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;179583;25;1;2;0;1;0;0;2;15/07/03 13:09;215;NULL;15/07/03 11:32;15/07/03 9:34;55min in the queue;7,70E+12;;***;Just poor service. 55min in the queue and the queue report indicates no movement on \E\"" queues."""