CH
Chemize H
1 reviews | Active since Jan 2023
03 Oct 2025, 08:32
Very dissappointed
Hi,
I have two cars under my policy. policy was cancelled due to missed premiums which I understand, received sms today to pay, tried to seeing i can afford it now, link says page not found, then i contact them to debit my account, only to be told policy is cancelled. i ask can it be reinstated, no i must call back in 6 months, so very dissappointed, now I am going to have to cancel my Dads policy as well and move all three cars to another insurer which is such a schlep all because they wont reinstate this one, but lesson learnt
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Replies (2)
MiWay Insurance's replyOfficial
03 Oct 2025, 08:40We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Oct 2025, 08:40
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
CH
Chemize H's updateReviewer Update
03 Oct 2025, 09:19Thank you for responding will await their call, I never had issues with Miway, hence I've had uninterrupted insurance with them since 2021, hence I am dissapointed and life happened and I couldn't pay my premiums last two months but thought I will just square it up this month, only fo rthis to happen, so I would be glad if they just reinstate it at this point.
CH
Chemize H's update03 Oct 2025, 09:19
Reviewer Update
Thank you for responding will await their call, I never had issues with Miway, hence I've had uninterrupted insurance with them since 2021, hence I am dissapointed and life happened and I couldn't pay my premiums last two months but thought I will just square it up this month, only fo rthis to happen, so I would be glad if they just reinstate it at this point.