Very dissapointing Service for Claims Process

Victor N****eni was not helpful at all, he did not provide us with any updates, radio silence until you follow up, then they tell you please send photos or we waiting for an assessment, yet all this was provided on the self service portal. It's been 14 days since I put in my claim and nobody can even tell me if the claim was approved. The claim process is too long, the call centre is unhelpful and the self service portal does not provide updates. I would not recommend Miway insurance to anyone, if you with Miway switch before you have to put in a claim.