VN
Vuyo N

1 reviews | Active since Sept 2020

17 Sept 2021, 16:27

Very disappointed and so disrepected

<div>I think Mi way is taking advantage of me because I am a woman I dont know. The person dealing with my claim Olga has promised me that they will get back to me.

Simple thing to tell me if they can extend the car hire for me that is due to be back tomorrow to Avis.They never got back to me.

According to the panel beaters the delay was caused by mi way they took longer to authorise the extra parts. MI Way never cared to call me and tell me about that. Only I had to be the one taking my time to do follow up. I had been sent from pilar to oist with no help.

Tomorrow I will be left with no car as I have to take the car back to Avis not knowing how long is it gina still take my car to be finished. Lastly now when I call the call is dropped. What a frustration of my life.</div>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Sept 2021, 17:23
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards,
The MiWay Team