NM
Ntsekiseng M
1 reviews | Active since Nov 2012
23 Apr 2021, 13:30
Very Disappointed
I am really disappointed with miway with the way they are handling our claims. They always love debiting our banks and when comes claim time they always find a reason why not to pay. There are two claims which have been recorded and both of them have been declined.
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Replies (2)
MiWay Insurance's replyOfficial
23 Apr 2021, 14:59Thank you for the feedback – we appreciate it! Your message is with the right team and someone will be in touch shortly to provide you with proper feedback and discuss your concerns. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply23 Apr 2021, 14:59
Official
Thank you for the feedback – we appreciate it! Your message is with the right team and someone will be in touch shortly to provide you with proper feedback and discuss your concerns. Best regards,
The MiWay Team
The MiWay Team
NM
Ntsekiseng M's updateReviewer Update
26 Apr 2021, 08:59I have two claims through my business policy and both where rejected and they also cancel the whole policy which was consisting of 3 cars. I really don't understand the reason that they are giving me. The one claim that was put through in November and I disputed it and also took it to the Ombudsman Miway take the whole month to reply. On this other one they declined the claim and cancel my whole policy. I am thinking of cancelling even my personal policy because I can see the is no point of me having them as my service provider they are unless as they can be and I am not happy at all or maybe because i am black i am not suppose to be helped but for my money to be taken monthly and not been helped at the end of the day. Now i have lost one car which i have to pay monthly and i don't even drive it. One car is at the panel beaters and Miway don't want to fix it and on the reply above they said someone will call me even now I haven't received a call so what do we call that.
NM
Ntsekiseng M's update26 Apr 2021, 08:59
Reviewer Update
I have two claims through my business policy and both where rejected and they also cancel the whole policy which was consisting of 3 cars. I really don't understand the reason that they are giving me. The one claim that was put through in November and I disputed it and also took it to the Ombudsman Miway take the whole month to reply. On this other one they declined the claim and cancel my whole policy. I am thinking of cancelling even my personal policy because I can see the is no point of me having them as my service provider they are unless as they can be and I am not happy at all or maybe because i am black i am not suppose to be helped but for my money to be taken monthly and not been helped at the end of the day. Now i have lost one car which i have to pay monthly and i don't even drive it. One car is at the panel beaters and Miway don't want to fix it and on the reply above they said someone will call me even now I haven't received a call so what do we call that.