Very disappointed

Extremely bad service and ******* I sent a towing request via a call centre at about 15h48 she tried to log my case and issue a towing truck. Unfortunately I waited on the road for 1h45 minutes for towing truck. Guess what I got a flat tyre few minutes away to my house but they decided to call someone from marysburg where is logic there?

Can someone be involved in a car accident and call an ambulance from soweto baragawanath yeah Why do we have to be treated like this, getting irritated called the call centre run out of airtime due to our call arguments. Am the one calling them.

The agent couldn't handle this case there comes a manager or team leader extremely rude telling me tht towing is a benefit not a premium. Will miway give me benefits without paying my premium? Where is customer service?? tht team leader is the face of miway but doesn't respect customers. They were suppose to advice me of disadvantage and advantage of allowing any towing to come there cause my towing benefit was used yesterday fr nothing today again for nl apparent reason why must I lose the benefit tht am paying for miway neglect they call someone far away from where I was in order for me to get home at their advantage not the clients advantage. I have been with miway for 8 years I don't deserve such **** there are a whole lot of insurance out who Will be glad to welcome am not a bad drive am extremely good and wanted out there