OVdm
Ockert Van der merwe
1 reviews | Active since Nov 2020
19 Nov 2020, 17:13
Very cross
Hi.i have a big issue with my mi way insurance. I hade a claim for hail and pothole damage claim.al happened at the same day.they say my vehicle is worth 64000..my claim i put in for 25000.they dont whant to pay for ther repair my vehicle. They whant to Wright it of.so if i whant to keep my vehicle. They whant to pay out 1700.i dont except it.but whant my vehicle to be repaired. They whan to gave me 64000 but font whant to tepair it for 25000.im really not happy with this.now they come and say to me .that thay will have me 2months payment back.and removed my vehicle from policie.and that is not acceptable and have this problem to sort out almost 2months. So far no success
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
20 Nov 2020, 08:31We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply20 Nov 2020, 08:31
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
OVdm
Ockert Van der merwe's updateReviewer Update
21 Nov 2020, 00:22Opologies i will not accept. Mi way is the last insurance i what to deal with in the future. Never never will i do business with you again.in meen time.i whant this matter to be sorted out as quick as posible.and my vehicle to be fix.i make my payment every month to mi way.and dont whant any story not to fix it.that what i pay for .and thats what i whant to be done.and not a word of writing of my vehicle. If the vehicle was unrepairable .i will understand. But it is still in a good condition. And i what to keep it that way.and to be repaired .
OVdm
Ockert Van der merwe's update21 Nov 2020, 00:22
Reviewer Update
Opologies i will not accept. Mi way is the last insurance i what to deal with in the future. Never never will i do business with you again.in meen time.i whant this matter to be sorted out as quick as posible.and my vehicle to be fix.i make my payment every month to mi way.and dont whant any story not to fix it.that what i pay for .and thats what i whant to be done.and not a word of writing of my vehicle. If the vehicle was unrepairable .i will understand. But it is still in a good condition. And i what to keep it that way.and to be repaired .