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As M

1 reviews | Active since Nov 2016

22 May 2020, 12:53

Very competitive quote and impressive customer service

My current insurer has increase my premiums by 40% with the explanation of "Motor and household premiums may rise due to inflation and increased replacement and repair costs.". I contacted MiWay for a quote - their premiums were lower than my current premiums and their service was outstanding. Thank you Precious Kgope for the outstanding service and working around my work schedule to call me back. Your were courteous, polite and apologised for the repetition of information and details required - you exceeded my expectations in customer service. I love the online service and the transparency of having their service in the public domain.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 May 2020, 13:47
Official
Wow, this is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that  Precious is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful compliment!  Best regards,
The MiWay Team