HM
HELLEN M
1 reviews | Active since Feb 2020
25 Jul 2022, 14:46
VERY BAD SERVICE FROM VIRGINIA RASODI
What a PATHETIC SERVICE from Virginia Rasodi. Clearly her understanding of customer service is different to everybody at Mi-Way. I have been a client for almost 10 years and never had any complaints always received good service from al,gthe agents. She does not listen and has answer for everything. The worst part is thinks she is very smart and I am stupid. My claim was submitted and she clearly did not bother to even look at it. I had to call in for an update. WHAT A BAD SERVICE OF ALL TIMES!!!!
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MiWay Insurance's replyOfficial
25 Jul 2022, 14:49It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply25 Jul 2022, 14:49
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team