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Anthony M
1 reviews | Active since Feb 2017
22 Jun 2023, 16:35
Very bad service
Terrible service from MiWay as they have not come back to me since I reported a claim- their standards are detereorating and maybe it is time to quit and join another insurance company. I was being assisted by Lerato Kon (if that's her real name) - she has no customer service experience and very ***********
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
22 Jun 2023, 16:41We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply22 Jun 2023, 16:41
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
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Anthony M's updateReviewer Update
22 Jun 2023, 17:09I’m still waiting for someone to contact me. This is such a generic response and none of your agents are actually interested in resolving my matter. Next it will be me going to the Ombudsman
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Anthony M's update22 Jun 2023, 17:09
Reviewer Update
I’m still waiting for someone to contact me. This is such a generic response and none of your agents are actually interested in resolving my matter. Next it will be me going to the Ombudsman
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Anthony M's updateReviewer Update
23 Jun 2023, 12:09I was assisted by a very friendly consultant and my query was resolved 😊😊
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Anthony M's update23 Jun 2023, 12:09
Reviewer Update
I was assisted by a very friendly consultant and my query was resolved 😊😊