JM
Jacobus M

1 reviews | Active since Mar 2025

05 Mar 2025, 10:08

VERY BAD SERVICE

I am very disappointed with the service i received from Miway , being a client for so long and always up to date with my premiums but when it's time for me to get assistance they are giving me run around, worst part is that my vehicle was hit from behind which was not my fault but now i am the one suffering like i did something wrong and they are insisting that i use their repair which is an inconvenience for me and i prefer my own which is closer to me and i know they will do a good job as i need the bumper replaced and not repaired, but Judith is not of assistance at all, i will not recommend any of my friends and family to Miway as they are also shocked that i am still not being assistance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Mar 2025, 10:08
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team