MM
Mankone M
1 reviews | Active since Mar 2018
12 Mar 2022, 01:13
Very Bad Service at Miway Business Insurance!
I called 3 days ago to change an effective date of my business insurance which was due to start on the 11th to rather Starr on the 1st of April because I don't have an alternative car as yet. The lady which I spoke to, who went by the name Moloko said she will check with her manager and she will call me back. Until today no call or email from her and debit order for business insurance premium went off my account. Debit order I was not prepared for! I have never experienced such bad service in Personal insurance but it seems Businessbinsurance is the pits! And I will take my business insurance somewhere else!
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Replies (2)
MiWay Insurance's replyOfficial
12 Mar 2022, 08:11Thanks so much for the awesome feedback – we appreciate it!
Best regards,
The MiWay Team
MiWay Insurance's reply12 Mar 2022, 08:11
Official
Thanks so much for the awesome feedback – we appreciate it!
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
12 Mar 2022, 08:13We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply12 Mar 2022, 08:13
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
The MiWay Team