Very bad service and customer care.

Item: MiWay Insurance
Rating: 1
Author: Henry L

Miway are refusing to pay out my Mi rewards. I have made about 10 calls to them. Every time they have a different excuse. Or they put you on hold forever. I even E-mailed them. Stil no payments. Not happy with their very bad service.

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

04 Sept 2018, 08:34

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance's reply04 Sept 2018, 08:34

Official

Best regards,
The MiWay Team

Henry L's updateReviewer Update

04 Sept 2018, 19:14

Thank you Hello Peter and the Lady from Mi Way that resolved my complaint in hours. The Mi Rewards was paid to me the same day.

Henry L's update04 Sept 2018, 19:14

Reviewer Update

Thank you Hello Peter and the Lady from Mi Way that resolved my complaint in hours. The Mi Rewards was paid to me the same day.

MiWay Insurance's replyOfficial

05 Sept 2018, 08:15

Awesome! Thanks for giving Inno a chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Kind regards,
The MiWay Team

MiWay Insurance's reply05 Sept 2018, 08:15

Official