SR
Shimane R

1 reviews | Active since Jul 2024

06 Dec 2024, 18:02

Very bad experience with the person who was assisting me with the claim , i give miway 3 stars because of that, Kamogelo Sebesho the last person to assist me deserves a 5 stars rating,his customer serviceis is very excellent, he explained all in details

Very bad experience with the person who was assisting me with the claim , i give miway 3 stars because of that, Kamogelo Sebesho the last person to assist me deserves a 5 stars rating,his customer serviceis is very excellent, he explained all in details and shows empathy.i had my First claim and i cancelled the cover with immediate effect ,because i believe i submitted all they asked for,because someone didn't do their job well to advise me on time this claim took a month, later im told my submission was not complete, this was gonna be avoidable if Doctor Mafisa valued his clients and respond to his emails.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Dec 2024, 18:30
Official
Thank you for taking the time to share your feedback with us.

Best regards,
The MiWay Team