Very bad customer service experience

Item: MiWay Insurance
Rating: 1
Author: Andre R

Still waiting for a geyser replacement 4 days after being authorised. The worst is that despite me calling about 4 times a day, no response is forthcoming. I'm really disappointed in this service.

Helpful (0)

Replies (1)

MiWay Insurance's replyOfficial

09 Jan 2020, 17:46

We're sorry for keeping you waiting - we have passed your note on to our claims team and an agent will be in touch to provide you with feedback.

Best regards,
The MiWay Team

MiWay Insurance's reply09 Jan 2020, 17:46

Official

We're sorry for keeping you waiting - we have passed your note on to our claims team and an agent will be in touch to provide you with feedback.

Best regards,
The MiWay Team