NM
Nombuso M
1 reviews | Active since Oct 2018
11 Jun 2019, 08:11
Very angry and Disapointed at Miway insurance
I reopened my policy on miway insurance and I find out when viewing my policy on the app that they added another car that I did not insure and they put a price that I didn't agree on. I made calls to amend the policy the agents are busy telling me that they escalating the matter to management and they will call me back, I keep on calling and I'm still given the run arounds and I am still waiting for a call from them. their service Is very bad they cant take care of or make means to keep clients I am very angry and disappointed by this insurance company
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Replies (1)MiWay Insurance's replyOfficial
11 Jun 2019, 08:28We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply11 Jun 2019, 08:28
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
