aA
andrewsmark A

1 reviews | Active since Apr 2017

27 Sept 2026, 19:11

Very aggressive agent

Good day people of Miway insurance. So I received a call from one of your agents on Wednesday, I told him to call me back at 1pm on Wednesday. But he called me on Friday insisting I told him that. Firstly your agent was very aggressive when he spoke to me towards the end of the call. He refused to listen to any reasoning from my side. I find this highly unprofessional. Look I get that these agents have to make sales targets, but if someone informs them that they need to think about the quote provided, I think time should be allowed. Yes I was going to renegotiate with my current insurance, but that doesn't give the agent the right to be aggro. I'd appreciate if you guys remove my details from your database.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Sept 2026, 19:31
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team