LC
Lizelle C
1 reviews | Active since Feb 2015
12 Apr 2021, 08:37
Vehicle claims
We submitted a vehicle related claim on the 15th March and only till today I had one call to ask for photos that we have send in. It was said that they did receive the photos and they were going to send it to the assessors. From that day on we still didn't hear any response. We are very saddened by this service because we are used to excellent service by miway team. We are unable to get in contact with the representative of our claim. They don't respond to emails and their phone numbers don't work.
Our claim number is C***
We would like this matter to be resolved asap
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Replies (1)MiWay Insurance's replyOfficial
12 Apr 2021, 09:03We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply12 Apr 2021, 09:03
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
