Vehicle accident repair and service

A few minor hiccups but when management got involved my vehicle was repaired and my excess returned after a few months. I have to extend a special thank you to Albert Joubert for helping me deal with the accident repair centre (who took very long to fix my vehicle and did not do the best job at first). Then in terms of legal assistance I would like to thank Virginia Rasodi who managed to get my excess back from the third party's insurance company. If your (MiWay's) initial call centre agents (who messed me around in terms of where my car was going for repairs) would have been more helpful I would have given you 5 stars in my review. I do however regard this insurance company higher than average because of the unique way customers are able to apply for insurance on the MiWay website and then customise insurance requirements and adjust your premium accordingly. This is innovative and novel (in my opinion) and removes some of the headache of having to speak to call centre agents and consultant's. Overall my experience is very positive and with a few tweaks here and there as well as great management and leadership ( by CEO Rene Otto) I think MiWay is one of the best insurance companies in SA. Well done guys.