1 reviews | Active since Dec 2015
Vehicle accident claim 688003
Good day<br> <br> I am a loyal client to Miway, never skipped a payment. two months ago was the first time ever claim from my insurance for my broken fridge..and was that a struggle. after numerous fights I eventually got paid out nearly a month later. I want to cancel my policy but all the promises from Miway convince me to stay with the, what a massive fault!!!!<br> My wife was involved in an accident the 10th of December 2015, A call was locked and I did receive a e-mail that miway will be in contact with me within 2-3 working days..well till NOW no one of miway even phoned me back. in the meantime I must keep on phoning in to find out what the hell is going on!!!!the damage report was sent in on the 14th of December 2015. once again I had to phone in only to find out that Miway claimed they did not receive the report..NONSENSE..why didn't miway call me and asked for it in the first place. secondly when I phoned in the third time I gave all the details of the panel beater to miway..no one of miway even phoned them!!!!!two E-mails later to [Email Removed] and [Email Removed] and no phone call to me with ANY response. thank you miway for spoiling my Christmas with my family!!!!
We hear you and we understand your frustrations, and we assure you that it is never our intention to frustrate you in any way!
Schalon has called to discuss your concerns with you in more detail, and he has assured you that our repairer will get your car fixed as soon as they re-open.
Please don't hesitate to give us a call if you need further assistance!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations, and we assure you that it is never our intention to frustrate you in any way!
Schalon has called to discuss your concerns with you in more detail, and he has assured you that our repairer will get your car fixed as soon as they re-open.
Please don't hesitate to give us a call if you need further assistance!
Kind regards,
The MiWay Team
