Vanessa was clear, first listened, until we both understood we are on the same wavelength, she was not in a hurry that these calls usually are,she explained in detail and for that reason i accepted an additional cost as i understood the reasoning behind i

Vanessa was clear, first listened, until we both understood we are on the same wavelength, she was not in a hurry that these calls usually are,she explained in detail and for that reason i accepted an additional cost as i understood the reasoning behind it. Well done Vanessa, from Mercia Bassett