Utter disappointment in service

Been stuck at Ushaka Marine for the past 1:30min. I called miway and Nkululeko was suppose to come and assist and boost my car. When I call the him as the dispatched person to assist me he says that his jurisdiction ends in Westville. As a female I am stuck here with Noone to assist me and noone to wait with me till assistance gets here. I am utterly in the service.