CP
Craig P

1 reviews | Active since Sept 2014

23 Sept 2015, 16:58

Useless! Won't cancel your policy! WARNING!

Every year the premiums went up on a car that depreciates and you have to call them to get it lower. Then when I sold my car and wanted to remove the car off the system, they always say the call Centre agents are busy for a WEEK??? Absolutely useless. Will never insure with MiWay again. Be warned they will not cancel your insurance!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Sept 2015, 16:10
Official
Hello CraigP001,

Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.

Thanks for giving Nokuthula a chance to make things right, and please don't hesitate to give us a shout if you need any further assistance with you policy!

Kind regards,
The MiWay Team