LM
Lebogang M

1 reviews | Active since Dec 2014

24 Feb 2017, 08:55

Useless service

<p>I am so dissapointed with MIway. I have been trying to lower my premium for a week, i called in on Tuesday and the consultant said she can't help, i then deciced to try and cancel it so that i could get a senior consultant to help me and not one person has called me back. I have called Hendry for four days now and everytime i leave a message i dont get a call back. Not only do i leave a message on his direct number but i have left my number with a consultant but it seems like they are not passing on the message. This has reflected very poorly on Miway and i was not going to cancel but after this week i am done with ****py service from Miway. Moving to wesbank.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Feb 2017, 09:41
Official

We are really sorry to hear that you feel let down, we'll get someone to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply24 Feb 2017, 14:18
Official

Thanks for your comment and for the opportunity given to respond.

Henry has since called to assist you with your policy, please don't hesitate to give us a call if there's anything else we can help with.

Best regards,
The MiWay Team