JR
Jan-Frederik Roux

1 reviews | Active since May 2017

02 Jan 2018, 18:52

Useless service

I had a accident with my vehicle a few months ago. MiWay appointed a panel beater that took forever to "fix" my car. Eventually it was "fixed". Took my vehicle for its annual service the other day and they told me the panel beater that fixed my car did a very poor job. I immediately notified MiWay to address the problem. I phoned and emailed them numerous times telling them that this is a very urgent matter. This was more than a month ago. Still have not received any feedbac****

Very disappointing with MiWay's service!! Quick to take your money, but very bad in assisting you when you need them!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Jan 2018, 08:06
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply04 Jan 2018, 10:16
Official

Apologies for the let-down on your claim Jan!

Bheks has since given you a call to discuss the arrangements with your car. We urge you to give him a call should you need anything else going forward.

Best regards,
The MiWay Team

Best regards,