JR
Jaco R

1 reviews | Active since May 2016

13 Sept 2016, 12:08

USELESS SERVICE

<p>A week ago I have sent my cancelation letter. Someone from retensions department tried to contact me acording to them. I triend contact them but the person is unavailable send an email got a read reciept but thats it. Up to now not a word from them.</p> <p> </p> <p>I am so glad I made the decition to move my insurance to a company that actualy stays incontact with their clients.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Sept 2016, 13:04
Official

We are really sorry to hear that your experience with us has not been a pleasant one. Mmathapelo will be in touch to assist .

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply14 Sept 2016, 11:00
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Mmathapelo has since been in touch to assist you with your policy and she also confirmed cancellation of your policy. We’re sorry to hear you’ve decided to cancel your policy with us and we urge you to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,