MD
Mark D

1 reviews | Active since Aug 2021

13 Nov 2024, 16:53

Useless Miway

Submit a claim after years of no claim. Now you expect me to pay R6700 for a R9800 damage by Golden Arrow. By your Legal Dep own admission, they give you the run around. You do not give off air of assurance to me as client that you can even claim my excess. You expect me to carry the risk of excess, and take all the risk, with an *********** legal team. You collected years of premiums and now you useless legal cant even get the excess. And then I have to pay for a increased insurance rate. Please avoid this **** company, they cover themselves and only collect premiums, but when you need their support, they are nowhere.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Nov 2024, 16:54
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team