USELESS INSURANCE COMPANY

I've had home content insurance with Miway for over 3 years now and been a loyal Miway customer for over 8 years. I pay close to just under R8000 monthly premium for personal insurance and R3000+ for business insurance, i never miss payment and I hardly ever claim. My house got broken into recently (Dec 2023) and my 75" smart TV, surround sound system, 2 high-end laptops, and other electronic devices (+-R100k total loss) were ******. I am insured with MiWay for my home content for a little under R200k, MiWay declined to pay the full value of my loss as I am supposedly "under-insured". I am so shocked by this outcome. Mi loss is way under my insurance cover amount. This is not the first time MiWay declines my claim under reasons that don't make any sense. I am sick and tired with MiWay tactics and I am actively looking for an alternative insurance service provider! I would NOT recommend MiWay to anyone looking for insurance peace of mind. The staff is overly friendly and will give you an impression that you will experience the same friendliness when you suffer a loss but instead they scrutinize every single little detail to find ways not to pay the full amount, if at all STAY AWAY FROM MiWay. Don't be fooled by the overly friendly staff that help you get cover, you will be very frustrated, annoyed and disappointed when you suffer a loss and you need to claim.