Useless *********** staff

<p>Ive never had problems with Miway until the call I made yesterday and today. I found a better affordable car insurance and instead of Miway canceling my insurance as requested they keep trying to get their useless retention agent to keep me by offering me lies in a bag. Theres nothing I hate more than someone telling me somwthing and I do my end but they lie and can't do their end. They dont want me to cancel and keep telling me they cant do that on their system somene will call me which i figure its one of their retention agents who clearly needs training which they never did. Their agent Ntokozo Ngcobo send me a form to fill for household content so she can add it with my car insurance and see if they can't match the offer I got. I did all that and emailed to her and till now I had no response from her so I refuse to deal with anyone from Miway unless they call to tell me my policy is cancelled like Ive requested on 2 different occasion. I used to think highly of Miway honestly but until these past 2 days you''ve shown me all you care about is taking my money and assigning incomplitent, useless sorry excuse for consultants to do it. As far a Im concerned Ive cancelled and you have that twice on recordings from yesterday and today. I will reverse any future debit order from Miway cause Im done. Rule number 1 don't ever ever lie to a customer ever, I appreciate honestly more than aything. it took Ntokozo Ngcobo and the consultant I spoke to today to further convince me that I'm doing the right thing by leaving Miway. Sorry excuse for a company.</p>