Useless customer service

<p>In December 2016 someone knocked into me while I was at a restuaranty. I reported the claim which was dealt with quickly. Miway sent me a quote from CK coachworks which was totally inaccurate. The person who was attending to my case was Glynis who was utterly useless and eventually stopped replying to me emails. I had to then sort this out with the 3rd party myself, take my car to get assessed by CK coachworks and to the 3rd partys own assessor. Finally I was paid out the correct amount due to no help from Miway. The initial quote provided by Miway was R3000 short! I then cancelled with Miway but could not find a new insurance company in time I therefore reactivated it. Biggest mistake ever</p> <p> </p> <p>2 week ago, I have my first accident in over 9 years hitting a pole and once again I am in the position of dealing with absolute incompetence. I have received no feedback from Miway relating to my claim, the claims person Bridget does not get back to me, I have phoned in receiving diffferent reponses from your stadd, no replies to my emails and currently am sitting with a damaged car in my garage. </p> <p> </p> <p>Could I please request that someone get back to me as this is without a doubt the worst service I have ever received in my life. You guys have debited my account no problem for the last year on the incorrect date I will add but the moment I need assistance you guys have this habit of not attending to your clients</p> <p> </p> <p>Please could a manager or someone higher up contact me on ********** 373. My case number is C851112 and I urgently need this attended to!</p>