USELESS CONSULTANTS

Had a car accident on the 21st of February. Called MIway and arranged a courtesy car which i had for 1 month. So that was all fine. I waited a couplr of fayd to finf out the damage on my car and what will happen but no one came back to me. Had to call them a week later (where it took them forever to answer. Still nothing was done on the claim. I again called a frw days later. Where i spoke to darren. Hr told me he will immediately do something about it. Then i was told the damage was too much , so thr car is written off. They will pay out. Anf then after several unaswered phone calls they told me no the car will be fixed. That was a week ago. Yesterday-the 21st of March i had to return the courtesy car. And now im stuck with no csr . No answered calls and no one getting back to me . I am absolutely disgusted with the customer service. Not to mention the pathetic time they take with the claim!