useless claims department

<p>My bakkie was sent to a panel beater selected by miway to fix the damages. This was on the 17th of March 2017. The specific part they need to fix my bakkie is not available in South Africa and they had to order the part from a oversees manufacturer. The problem I have with this whole senario is that they cannot seem to find the part anywhere in the world. The ETA for the arrival of the part has shifted out three times already. The latest communication I recieved, is that the part might arrive in SA the 10th of Mei 2017, but they cannot promise me anything. This for me is mind boggeling, because with all the technology we have today, they are still unable to tell me an accurate arrival date or track the part wherever it is in the world. I have notified my insurance multiple times and begged them to assist me, but each attempt ends up with no solution to my problem or I am putted on hold until I am forced to end the call myself after 10-15 min of waiting on the line for another person to come and assist me, but they never do. I am very dissapointed in the service that Miway is giving me. At the moment I would not recommend Miway insurace to anyone.</p>