1 reviews | Active since Jul 2016

20 Aug 2016, 12:40

Useless chat service

<p>It has been a day since I have requested for a call back. I have downloaded an App that is useless I cannot even submit a claim because my details are not updated under my profile. How pathetic is this..... I have been on the chat site since 13h04 and I have been position 1 in the queue since then till now 14h40. Why promote a communication channel that is not being attended to by anyone.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Aug 2016, 12:18
Official

Thanks for bringing this to our attention! Mmathapelo has been in touch to assist with your policy and we thank you for giving us a chance to make things right. Please give us a shout if you need anything else!

Best regards,
The MiWay Team