KJ
Kyle J

1 reviews | Active since Jun 2015

06 May 2017, 22:18

Useless

<p>I'm tired of complaining about yawl.... What type of consultants do use have as nothing seems to be captured wright? It's now the second time that the money of my policy is not taken off and the second time for someone to take down information that was already supp****? I thought I could put my mind to ease..... YET I'M FEELING TO RECONSIDER THIS INSURANCE! Now I'm not covered coz I got to worry of people not doing there jobs wright!!!! Come on Guys? Is this the same reaction I will get when claiming toooooo.</p> <p>To top it all off I was contacted by karen assy a sales team manager assuring me my premium would come off the 3rd of may it's the 6th today an no premium has been taken. The head of sales Riaz Cassim should reconsider who he hires as managers as they do not do there job correctly. My ever end is today I receive a SMS stating I will not have cover for JUNE but MAY hasn't even started properly my goodness what a joke. Miway I'm waiting patiently for your response as I would like to hear your excuse now!!! </p>

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Replies (3)
MiWay Insurance
MiWay Insurance's reply08 May 2017, 08:35
Official

We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

KJ
Kyle J's update09 May 2017, 19:16
Reviewer Update

It's been a day, almost two and yet still I haven't been contacted!!! SHOULD I TAKE MY BUSINESS SOMEWHERE ELSE... use are really poor in prioritise.

MiWay Insurance
MiWay Insurance's reply12 May 2017, 10:34
Official

Thanks for your comment and for the opportunity given to respond.

We are sorry that your recent experience with us was not a pleasant one, please be assured that it is never our intentions to frustrate you in any way. Karen has since been in touch to assist you. Please feel free to give us a call if there's anything else we can help you with.

Best regards,
The MiWay Team

Best regards,