1 reviews | Active since Oct 2016

12 Jun 2018, 14:34

Upset ***7

I've been waiting for 2 weeks now to get my refund from miway every time someone calls me they are eager to help but keep telling me it will take 3 more working days 3 more working days I've been hearing 3 more working days for 2 weeks now and I feel very very upset about it yesterday a lady helped me and said it will reflect during yesterday or today and It still hasn't I've never had any problem with insurance companies I feel that this is absolutely unacceptable I'm growing teird of begging them to assist on this matter Every time theg call they say it's been processed etc... Yet nothing reflects... #dissapointing

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply12 Jun 2018, 14:44
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

Best regards,

's update12 Jun 2018, 15:01
Reviewer Update
Thank u
MiWay Insurance
MiWay Insurance's reply22 Jun 2018, 10:43
Official

Thanks for bringing this to our attention! We are sorry for keeping you waiting - Innocentia has since been in touch to assure you that the refund has been paid.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,