1 reviews | Active since Nov 2011
Update of Infomation
I called to update my information on my car insurance today 14 August 2015 at about 12:40hrs. yes was update on the glass as requested but my engine, VIN and registration numbers were all wrong and Address even when I still gave her the correct one over the phone. the other details were a mistake done by the original consultant I dealt with when I got this policy in June 2015 to commence on 1 July 2015. I called and got them changed but it looks like nothing was changed and still have the same old mistake in the system. I hope its now corrected because I had to call Mi Way again today at about 13:23hrs to get them corrected. Hope this mistake on my policy has been rectified now and will not cause problems when making a claim.
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Sharlotte has since called to assist you with your policy and to discuss your concerns with you in more detail. Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Sharlotte has since called to assist you with your policy and to discuss your concerns with you in more detail. Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
