SB
Simone B
1 reviews | Active since Nov 2014
09 Oct 2019, 07:45
************* R400 Challenge
I received a call from MiWay to do an insurance quote last week and they promised to pay me R400 if they failed to beat my current insurance premium. They failed to beat my current premium and I have not received any feedback since submitting my policy schedule 5 days ago which was one of the prerequisites to receive the R400. I followed up 2 days ago and I was told someone would contact me to obtain my banking details but no contact, not even an acknowledgement of receipt. Miway has simply wasted my time and theirs and they dont seem to honour their promises so why would I even consider insuring with such an unreliable company.
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Replies (2)
MiWay Insurance's replyOfficial
09 Oct 2019, 08:14Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
MiWay Insurance's reply09 Oct 2019, 08:14
Official
Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
SB
Simone B's updateReviewer Update
10 Oct 2019, 06:57No one has been in touch with me and I dont believe anyone will contact me. I have read the negative reviews about the R400 challenge. You dont pay the money when you cant beat the premium. Stop advertising falsely because clearly you dont deliver on your promises. I will never insure with Miway because you are *************. Ive realised that you create **** compliments on Hellopeter! Disgusting!
SB
Simone B's update10 Oct 2019, 06:57
Reviewer Update
No one has been in touch with me and I dont believe anyone will contact me. I have read the negative reviews about the R400 challenge. You dont pay the money when you cant beat the premium. Stop advertising falsely because clearly you dont deliver on your promises. I will never insure with Miway because you are *************. Ive realised that you create **** compliments on Hellopeter! Disgusting!