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<p>Can somebody please pass these message to MiWay i want people to know how bad they mistreat people i have been insured with them since May 2016 Policy Number : ********** 6 and May 2017 my premiums went up from R1330 to R1910, without notifying nor alerting me of such increase and when i query they told me they notified me via e-mail and when i dispute that they cannot validate that claim instead they resend me a cover letter dated 30/05/2017 and Thelma told me straight me straight that i will not have it miway as i see the originaly mail they claimed to have sent, Nomasonto,Nkosi & Thelma would be the fall of miway i promise them that i've never dealt with such rude people as a paying customer, i'm definitely leaving them but i just want people to know that they not what they claim to be and their customer service is so poor,you never get through to them i'm so done with them.
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We understand how upset you must have been when you discovered increase in your premium and we assure you that it is never our intention to upset you. Mmathapelo has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Best regards,
The MiWay Team
We understand how upset you must have been when you discovered increase in your premium and we assure you that it is never our intention to upset you. Mmathapelo has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Best regards,
The MiWay Team
