lN
lufuno N

1 reviews | Active since Feb 2017

29 May 2022, 14:14

Unsatisfied customer

My claim was approved during February and I took my car for repair on the 2nd of March but I still don't have my car. I am paying for courtesy car but I was given a car for a month. I have been talking to them as I was supposed to go back to work normally mid May and i was promised by miway that they will check with panel beater if they can borrow me the car but am still waiting. I used to recommend people to miway because with my previous incident I was assisted fast and I was updated in everything but after this recent incident I will never recommend anybody and I will also be looking for another insurance. I have to fix a clutch plate for the car that I had borrowed to go to work since I have not been assisted with a car or Uber voucher(as promised).

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply29 May 2022, 16:44
Official
We sincerely apologise for your unpleasant experience, that unacceptable and not the MiWay way. We will get to the bottom of this and turn things around.

Best regards,
The MiWay Team