1 reviews | Active since Aug 2016
Unsatisfied customer
<p>Extremely unhappy with the level of service i have received and lack there of since day one!</p> <p> </p> <p>it started when I opened my car insurance policy , Miway neglected to tell me they'd be deducting my premium when money entered my account resulting in being double charged in my first month with them. After having to phone them this was resolved.</p> <p> </p> <p>one year down the line I get a "your policy has been renewed" email this resulted in my premium being increased by 10% (no notification) . This was not communicated to me other than me being told to check my updated policies. </p> <p> </p> <p>The real dissatisfaction comes with Miway and there lack of communication. I have sent several emails to miway regarding this matter with no response !</p> <p> </p> <p>in conclusion I believe if you looking for a car insurer you should look elsewhere as communication is key when it comes to insurance and Miway seems to be up to ****!</p> <p> </p> <p> </p>
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Mmathapelo a chance to discuss your concerns with you in more detail and to help.
Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Mmathapelo a chance to discuss your concerns with you in more detail and to help.
Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
