DM
Donald M
1 reviews | Active since Mar 2018
15 Dec 2020, 18:26
Unsatisfactory service
I logged a call on their Mobile App to be called back a little more than 48hours ago and to date no call has been received for the company.
To make matters worse *** remains unresolved. I have received a reasonable quotation but I am not happy with the level of service being received from the mobile App.
A simple phone call and a solution to the above ref no. is all I would like.
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MiWay Insurance's replyOfficial
16 Dec 2020, 10:01We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply16 Dec 2020, 10:01
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team