Unsatisfactory Service

<p>On the 14th of July at about 8:00 I made a claim with miway on their website after I could not get hold of them telephonicaly. At 15:00 no one has come back to me yet. Seeing that my damaged vehicle was standing next to the road still, i went and hired a ***gyback trailer to tow it myself. When i realized that i couldnt load the vehicle by myself, i tried a different number for miway. They sent a towing service to collect the vehicle. After some phonecalls an assessor would have come so we can show him the accident scene on 2017/07/28. This date was then postponed by the assessor to ***. He never contacted again. This claim has not been finalised yet. 2017/08/02</p>