SR
STEVEN R

1 reviews | Active since Sept 2013

30 Aug 2016, 13:52

Unrewarding MiRewards

<p>After more than 2 years of being a loyal Miway client, I was excited to recieve an email that indicated I would be rewarded with cash. This was supposed to be deposited on the 28th Aug. 2 days later still nothing. Dissapointing.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Aug 2016, 14:44
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. Innocentia will be in touch with you to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply01 Sept 2016, 15:45
Official

Thanks for bringing this to our attention and big apologies for the slow turnaround time you experienced initially! Inno has since been in touch to update your policy and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Kind regards,
The MiWay Team