Unresponcive

Good Day,<br> <br> I have a vehicle related claim with MiWay Insurance where my vehicle (Ford Figo) was in a front end minor collision on the 13/12/2015. I had contacted MiWay and logged the claim minutes after it had happened.<br> Miway Arranged for the Vehicle to be towed to RenewIt Edenvale (where it still remains). <br> The claim had been authorized on the 07/01/2016 for the vehicle to be repaired by RenewIt.<br> After phoning RenewIt today the 15/01/2015 I was made aware that no authorization had taken place between the companies.<br> <br> It is really appalling to see that my vehicle is after a full month still awaiting approval to begin repairs.<br> Speedy response to this will be much appreciated..