Unresolved Claim since December*

Made a claim in December when I was involved in an accident, and my car was fixed, but some parts left our (Windscreen and Wheel cap) Reported this to you, and was asked to take the car to Midrand (your offices) and did that. The gentleman that assisted me assured that he will take responsibility for this and have it resolved. Now I have a claim that outstanding since December, yet you take your premiums monthly? <br> <br> This is rather frustrating, and you will agree that I have given you more than enough time to sort this out. Again, I beg you to resolve this for me once and for all. I beg you myway please.<br> <br> CV12LZ-GP