LS
Leeds S
1 reviews | Active since Jan 2012
13 Jun 2021, 06:41
Unreliable Service (Phumzile)
Good day, our geyser was installed in June 2017. Presently it has a leakage started as Geyser Burst From 10/06/21, indentified by 3 Plumbers (Edcon / Miway and Heat Tech). They all stated that the whole geyser needs replacement. Complaint was forwarded morning of 11/06/21 as leakage was spotted on 10/06/21. Now how do I replace this Geyser as my family and I have no warm/ hot water to bath over the weekend.
Insurance was with AA whom installed the geyser with the manufacturer being Heat Tech. Please note this is a serious issue.
Please assist asap!
Thank you
Rajesh Singh
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MiWay Insurance's replyOfficial
13 Jun 2021, 11:32Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply13 Jun 2021, 11:32
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team